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Return & Exchange Policy
Return & Exchange Policy
Customers may apply for a return or exchange within 30 days after receiving products. All refunds will be processed via your original payment method.
Please note: Items marked "Final Sale" and promotional clearance products cannot be returned or exchanged. They are not covered by our standard return policy.
Order Cancellation
You may cancel your order for a full refund before we start processing your package.
Once your order has been shipped, cancellation will no longer be available.
Return & Exchange Rules
1. All returned children’s clothes must remain in original condition: unworn, unwashed, unmodified, with all original tags attached.
2. Stained, scratched or damaged items caused by personal wear cannot be accepted for return.
3. Buyers are responsible for all return shipping costs.
4. After we receive and check your returned parcel, your refund will be issued, and a confirmation email will be sent to you.
Return Address Notice
We do not provide a fixed overseas return warehouse. Please get the exact return address from customer service before sending back items.
Contact Us
Store Name: 瑞辉网络科技
Customer Service Email: 1195462434@qq.com
Service Telephone: (+86) 13660777771
We promise to reply to all customer messages within 24 hours.
Product Safety & Test Reports
